Risk Communication Publications

Risk Communication, The West Nile Virus Epidemic, and Bioterrorism

Responding to the communication challenges posed by the intentional or unintentional release of a pathogen in an urban setting. ┬áThe intentional or unintentional introduction of a pathogen in an urban setting presents severe communication challenges. Risk communication – a science-based approach for communicating effectively in high concern situations – provides a set of principles and tools for meeting those challenges. A brief overview of the risk communication theoretical...

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The Determinants of Trust and Credibility in Environmental Risk Communication, An Empirical Study

This study examines a key component of environmental risk communication: trust and credibility. The study was conducted in two parts. In the first part, six hypotheses regarding the perceptions and determinants of trust and credibility were tested against survey data. The hypotheses were supported by the data. The most important hypothesis was that perceptions of trust and credibility are dependent on three factors: perceptions of knowledge and expertise; perceptions of openness and honesty;...

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Communicating Organizational Change: Information Technology Meets the Carbon-Based Employee Unit

Change is a constant reality in today’s workplace, causing substantial psychological stress within a workforce concerned about its livelihood and quality of life. Against this backdrop enters the Information Technology (IT) explosion, bringing its unprecedented capacity for disseminating information. Many managers are embracing e-mail, intranets, and other technological innovations as efficient solutions to the high communication demands during times of change. However, simply making...

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