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Our Working Hours
Mon - Fri 8:00 - 5:00
Our Services
What We Do
Communication Strategy Services
Training & Workshops
Managers and public officials who must communicate in a high concern environment need to develop the unique knowledge and skills required for this demanding arena. The Center provides comprehensive training in evidence-based and research-backed strategies to convey this knowledge and build these critical communication skills.
Perception & Opinion Research
This valuable step is foundational to facilitating stakeholder informed support of an initiative. Speaking directly to stakeholder's known concerns addresses false perceptions and removes communication barriers. There is a huge advantage in being able to anticipate issues and to mitigate its effects.
Community Relations Strategy Development
If you are facing an adverse climate that could cause (or has caused) a major disruption in activities important to your organization, you need an effective community relations strategy that meets your tough communication challenges. The Center can help you effectively develop such a strategy.
Community Outreach Program Development
The Center can help you develop various community outreach programs using appropriate modern media channels to effectively connect with stakeholders that fosters trust and credibility.
Stakeholder Participation Planning
Change can be difficult for any team or organization. We can help you achieve an atmosphere of trust and credibility by gaining true stakeholder sponsorship of organizational changes.
Media Relations Strategy
High stress changes communication rules. Given the speed of information today, having a research-based strategy is crucial. The Center assists in developing a strategy that helps replace negatives with positives in messaging.
Message Map Development
Message mapping is an important computer based tool for achieving message clarity and conciseness. Message maps serve as visual aids and roadmaps for displaying detailed, hierarchically organized responses to anticipated high concern issues, questions, or concerns.
Spokesperson Training
A key component to organizational change and crisis communication is spokesperson training. Unique circumstances require a different approach. Using research-based Risk Communication Principles, we’ll prepare you to meet internal stakeholders and the media for clarity and optimal response.
Risk Communication Planning
As long time practitioners applying science-based communication principles in real world situations, we bring subject matter expertise to help your team develop strategies to prevent or mitigate negative consequences of high stress situations, while enforcing credibility of your organization’s voice.
testimonials
What People Say About the Center
We help you see the world differently, discover opportunities you may never have imagined and achieve results that bridge what is with what can be.
…[Center for Risk Communication] clearly demonstrated that continuous improvement through pro-active communication strategies and communication creative thinking out of the box are important driving forces in the NAVSUP claimancy.
GK
NAVSUP"Dr. Covello is a master of communication … many would say he 'wrote the book on high-risk communication.' His principles and techniques are essential for all interactions, personal and professional, in which trust may be compromised."
Scott Williams
CEO, Throughline"When I advised my leaders on high-concern issues, they noted my opinions. But when I explained what the communication research demonstrated, they listened closely virtually every time. This material will make you a better adviser."
