Communication Strategy Services
Managers and public officials who must communicate in a high concern environment need to develop the unique knowledge and skills required for this demanding arena. The Center provides comprehensive training in evidence-based and research-backed strategies to convey this knowledge and build these critical communication skills.
This valuable step is foundational to facilitating stakeholder informed support of an initiative. Speaking directly to stakeholder's known concerns addresses false perceptions and removes communication barriers. There is a huge advantage in being able to anticipate issues and to mitigate its effects.
If you are facing an adverse climate that could cause (or has caused) a major disruption in activities important to your organization, you need an effective community relations strategy that meets your tough communication challenges. The Center can help you effectively develop such a strategy.
Message mapping is an important computer based tool for achieving message clarity and conciseness. Message maps serve as visual aids and roadmaps for displaying detailed, hierarchically organized responses to anticipated high concern issues, questions, or concerns.
A key component to organizational change and crisis communication is spokesperson training. Unique circumstances require a different approach. Using research-based Risk Communication Principles, we’ll prepare you to meet internal stakeholders and the media for clarity and optimal response.
As long time practitioners applying science-based communication principles in real world situations, we bring subject matter expertise to help your team develop strategies to prevent or mitigate negative consequences of high stress situations, while enforcing credibility of your organization’s voice.
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