Publications

• Risk/Crisis/High Stress Communications
• Communicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategy and Practice – Covello, V. (2022)
• Thinking Fast and Slow – Kahneman, D. (2012)
• Effective Media Communication in Public Health Emergencies: A World Health Organization Handbook – Hyer, R. and Covello, V. (2007)
• Risk Communication: A Handbook for Communicating Environmental, Safety, and Health Risks – Lundgren, R. and McMakin, A. (2018)
• Relationships and Trust Building
• Emotional Intelligence: Why It Can Matter More Than IQ – Goleman, D. (1995)
• Primal Leadership: Learning to Lead with Emotional Intelligence – Goleman, D. (2002)
• Principled-Centered Leadership – Covey, S. (1992)
• Blink: The Power of Thinking Without Thinking – Gladwell, M. (2007)
• Lying: Moral Choice in Public and Private Life – Bok, S. (1988)
• Verbal/Non-Verbal High Stress Communications:
• Telling Lies: Clues to Deceit – Eckman, P. (2009)
• Emotions Revealed – Eckman, P. (2003)
• Nonverbal Communication in Human Interaction – Knapp, M. (2013)
• Body Talk: The Meaning of Human Gestures – Morris, D. (2002)
• Managing Fear, Anger, Conflicts
• Getting to Yes: Negotiating Agreement Without Giving In – Fisher, R. and Ury, W. (1991)
• Getting Past No: Negotiating Your Way from Confrontation to Cooperation – Fisher, R. and Ury, W. (1993)
• Crucial Conversations: Tools for Talking When Stakes are High – Patterson, K. (2002)
• Neuroscience and Behavioral Science
• The Magic Number Seven, Plus or Minus Two: Some Limits on our Capacity for Processing Information — Miller, G., The Psychological Review, Vol. 63 (1956)
• SCARF: A Brain-based Model for Collaborating with and Influencing Others – Rock, D., NeuroLeadership Journal, Issue 1 (2009)
• You Just Don’t Understand: Women and Men in Conversation – Tannen, D. (1990)
• Learned Optimism – Seligman, M. (1991)
• How We Decide – Lehrer, J. (2010)
• The Death of Expertise – Nichols, T. (2017)
• Using Visuals Effectively
• The Visual Display of Quantitative Information – Tufte, E. (1983)
• Visual Explanations – Tufte, E. (1996)
• The Back of the Napkin: Solving Problems and Selling Ideas with Pictures – Roam, D. (2009)

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